Privacy Policy

ProntoShuttles.com - User Privacy Notice

This User Privacy Notice ("Privacy Notice") applies to your use of the www.ProntoShuttles.com website and any other Pronto sites where this Privacy Notice appears in the footer, our mobile applications, tools and associated services (collectively the "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.

Posted and effective for new users: September 21, 2015

Effective for current users: September 21, 2015

We may amend this Privacy Notice by posting any changes to this website and notifying existing users of any material changes with an alert on the website or a communication. Changes take effect 30 days after they are posted. Your continued use of the website and/or Services indicates your acceptance of the amended Privacy Notice.

Collection

We collect personal information from you and the devices (including mobile devices) you use to access or use our Services. Categories of personal information we collect include, but are not limited to, personal information:

  • you give us when you use our Services
  • we collect automatically when you use our Services
  • we collect using Cookies, Web Beacons and Similar Technologies
  • we collect or obtain from other sources

Use and Retention

We use the personal information we collect to: operate, improve and personalize our Services, to contact you about your account or our Services, provide you customer service, customize our advertising and marketing, to detect, prevent and mitigate fraudulent or illegal activities and to comply with our legal obligations.

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted by law.

Choice

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with customized and relevant advertising.

Access

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it or make corrections to it.

Disclosure

This disclosure may be required for us to operate or provide you with access to our Services, comply with our legal obligations, enforce our policies, facilitate our advertising, or detect or prevent fraud related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

Security

We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.